Service Department

Emerald City Harley-Davidson features one of the best-equipped Service Departments in the Northwest! We are extremely proud to offer the highest quality technicians to our customers. We employ 6 of the most highly trained and experienced Technicians that know your Harley-Davidson inside and out. Our 4 Master Certified Technicians have been awarded the “Master of Technology” ranking, which is the highest honor Harley-Davidson can grant. Our factory trained technicians have over 80 years of combined experience in repairing your Harley, who else would you trust to service your bike.

Roll up & Roll out!

In the time it could take you to wash and wax your bike, you could be getting an oil and filter change, new tires, new brakes or any numer of other select services. That's the Express Lane™ Service Center - where you can get in, get serviced, and get riding. No appointment needed!

Express Lane™ Services
while you wait we offer:

  • Oil Change
  • Tire Change
  • Brake Pad Installation
  • Slip-on Muffler Installation
  • Road Ready Inspection


  • PICK-UP AND DELIVERY

    We know your Harley-Davidson means a great deal to you and maintaining it means a great deal to us. As a convenience for our customers we offer a Pick-up or Deliver service. Your Harley-Davidson will be picked up or delivered by one of our friendly and professional drivers and it will be transported in an enclosed trailer to protect it from the elements.

    Pick-up or Delivery charges WAVED, if:
  • the bike is inoperable and within a 30 mile radius of the dealership
  • OR you're spending $500 or more in service work
  • Pick-up or Delivery charges will apply, if:
  • $50 fee for one way transportation; if motorcycle is in a 10 to 50 mile radius of the dealership
  • Shop Hourly Rate** for one way transportation; if beyond 50 mile radius of the dealership
  • ** $95/hour, minimum one hour, drive times will be estimated using Google Maps.


    Online Service Check-up through Harley-Davidson® website.
    Just CLICK HERE enter your VIN number and mileage to make sure your Harley-Davidson® motorcycle is receiving the regular maintenance it needs.

    Note:This checkup feature is for Harley-Davidson motorcycles 1981 and newer and Buell® motorcycles 1994 and newer.


    Service Dept. Hours
    TUE 10AM - 6PM
    WED 10AM - 6PM
    THUR 10AM - 6PM
    FRI 10AM - 6PM
    SAT 9AM - 5PM

    George Barnes
    Service Manager
    5 years in the Industry
    Rides - '08 FLHTCU
    Doug Kreckow
    Master of Technology
    17 years in the Industry
    Rides - '03 FLHT
    Dean Agee
    Master of Technology
    21 years in the Industry
    Rides - '05 FXST

    Gery Delacruz
    Master of Technology
    6 years in the Industry
    Rides - '03 FXDL
    Martin Sexty
    Master of Technology
    7 years in the Industry
    Rides - '05 FLHR
    Mike McCurdy
    Expert Level Technician
    10 years in the Industry
    Rides - '05 FXD

    Mike Rann
    Technician
    1 year in the Industry
    Rides - '08 FLHR
    Terry Swinford
    Driver
    2 years in the Industry
    Rides - '10 FLHX

    Chris DeFarges
    Service Advisor
    10 years in the Industry
    Rides - '09 FLHX
    Jonathan Waite
    Service Advisor
    Technician
    4 years in the Industry
    Rides - '05 FLTR


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